About the Role

We are looking for a Content Manager to manage the end-to-end execution and quality of educational content projects, primarily for the Pre-Primary and Primary segments.
The role requires a strong combination of content expertise, project management and team coordination. The candidate will be responsible for ensuring that projects are delivered with the required content quality, timelines and budgets, while coordinating closely with Content, Design, Video, Production and other internal departments.
The ideal candidate should be highly organised, detail-oriented, comfortable managing multiple projects simultaneously, and capable of translating project requirements into clear execution plans.

Key Responsibilities

1. Content Quality & Development

  • Ensure accuracy, age-appropriateness, language quality and overall effectiveness of educational content.
  • Review content for structure, clarity, consistency and learning suitability.
  • Ensure content is appropriate for Pre-Primary and Primary learners.
  • Guide writers/content developers on content approach, structure and expected quality.
  • Ensure consistency across books, worksheets, activities, teacher resources and other learning materials.
  • Maintain defined content and quality standards across projects.

2. Project Planning & Timely Delivery

  • Convert project requirements into detailed project plans, schedules and milestones.
  • Plan content development, review, design, video and final delivery timelines.
  • Track projects against committed timelines and proactively identify possible delays.
  • Prioritise tasks based on project requirements and business deadlines.
  • Coordinate multiple projects simultaneously without compromising quality.
  • Escalate risks, dependencies and delays at the appropriate stage.

3. Team Management & Resource Planning

  • Allocate work across internal team members, freelancers and other resources.
  • Set clear deliverables, priorities and timelines for team members.
  • Monitor workload and optimise resource utilisation.
  • Conduct regular project reviews and follow-ups.
  • Provide feedback and guidance to improve team output.
  • Support team members in resolving content and execution-related challenges.
  • Identify resource gaps and communicate manpower/freelancer requirements in advance.

4. Cross-Functional Coordination

  • Act as the central coordination point between Content, Design, Video, Production, Marketing, Sales and other relevant departments.
  • Prepare clear briefs for designers, video teams, freelancers and other stakeholders.
  • Ensure smooth handovers between content creation, review, design, QC and production stages.
  • Track interdepartmental dependencies and follow up for timely closure.
  • Ensure changes and approvals are clearly communicated and documented.

5. Budget & Cost Management

  • Prepare and monitor project-level content and freelance budgets.
  • Track actual expenses against approved budgets.
  • Manage freelancer/vendor requirements and associated costs.
  • Identify potential budget overruns early and escalate them.
  • Maintain project-wise cost records and support management with cost analysis.

6. MIS, Excel & Project Reporting

  • Maintain project trackers, schedules, resource plans and cost sheets using Microsoft Excel / Google Sheets.
  • Prepare periodic project status reports and management reports.
  • Track key indicators such as completion %, timeline variance, pending tasks, resource utilisation and budget status.
  • Present project status in a clear and concise manner to management.
  • Maintain organised project documentation and records.

7. Process & Quality Control

  • Establish systematic review and approval checkpoints.
  • Ensure content moves through defined stages such as development → content review → design → QC → final approval.
  • Reduce rework through stronger briefs, review mechanisms and early identification of issues.
  • Identify recurring execution or quality gaps and recommend process improvements.
  • Maintain checklists, templates, SOPs and quality benchmarks wherever required.

8. Stakeholder Communication

  • Communicate clearly and professionally with internal teams, management, freelancers and external stakeholders.
  • Conduct project meetings and document key decisions, responsibilities and timelines.
  • Prepare MOMs and follow up on action points.
  • Handle feedback and revision requirements systematically.
  • Provide concise updates to management on progress, risks and corrective actions.

Required Skills & Competencies

  • Strong knowledge of educational content development for Pre-Primary and Primary learners.
  • Good understanding of age-appropriate language, learning activities and educational product development.
  • Strong content reviewing and editing skills.
  • Excellent project planning, coordination and follow-up capabilities.
  • Prior experience in managing or coordinating a content team.
  • Strong command of Microsoft Excel / Google Sheets, including trackers, formulas, data organisation and reporting.
  • Strong written and verbal communication skills.
  • Ability to prepare professional project reports, status reports, MOMs and management summaries.
  • Good understanding of budgets, costing and resource planning.
  • Ability to manage multiple projects and competing deadlines.
  • Strong attention to detail with an ownership-driven approach.
  • Good problem-solving, decision-making and stakeholder-management skills.

Preferred Qualifications & Experience

  • Graduate/Postgraduate qualification in Education, English, Literature, Mass Communication, Publishing or a related discipline.
  • 5–8 years of relevant experience, preferably in educational publishing, curriculum development or EdTech.
  • Experience managing writers, editors, curriculum developers and/or freelancers.
  • Experience coordinating with design, illustration, video and production teams.
  • Familiarity with curriculum frameworks such as NCERT/CBSE/State Board/NEP/NCF will be an advantage.
  • Experience managing educational books, workbooks, teacher resources, activity-based learning materials or digital learning content is preferred.

Key Performance Indicators (KPIs)

Performance will primarily be measured on:
  • Quality and accuracy of content
  • On-time project delivery
  • Adherence to approved budgets
  • Reduction in errors and rework
  • Effective team and resource utilisation
  • Accuracy and timeliness of project reporting
  • Cross-functional coordination and closure of dependencies
  • Stakeholder satisfaction
  • Process compliance and continuous improvement

Ideal Candidate Profile

The ideal candidate is someone who can understand content like an editor, plan like a project manager and coordinate like an operations manager. The role requires someone who can take ownership of a project from brief to final delivery while maintaining the right balance between quality, timelines, resources and cost.
One important addition I made is Pre-Primary + Primary rather than only Primary, because this role appears to need broader early-learning content capability. I also added SOP/process ownership, resource planning, risk escalation, MIS/KPIs, freelancer management and cross-functional handovers—these are important if the position is expected to operate at Manager level rather than merely coordinate content.

Required Skills

communication time management team management leadership urgency creation
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