Job Title: Inside Sales Executive – Demo & Business Development
Job Summary
We are looking for a target-driven, confident, and result-oriented Inside Sales Executive who will be responsible for conducting product demos, understanding customer requirements, presenting suitable solutions, sharing commercials, handling negotiations, and converting prospects into customers.
The candidate will be responsible for managing the sales process from demo to closure, maintaining strong customer relationships, conducting regular follow-ups, and contributing towards monthly business and revenue targets.
Key Responsibilities
Product Demo & Sales Conversion
- Conduct effective and engaging product demos for prospective customers.
- Understand customer requirements, challenges, and business needs and demonstrate the product accordingly.
- Clearly explain product features, benefits, pricing, and value proposition.
- Create strong customer interest and build confidence in the product.
- Share commercial proposals/quotations with customers as required.
- Handle customer queries, concerns, and objections effectively.
- Negotiate with customers while maintaining the right balance between customer requirements and business objectives.
- Follow up consistently after demos and commercial discussions.
- Drive the sales process towards successful closure and revenue generation.
- Take complete ownership of the customer journey from demo to conversion.
Customer Follow-up & Relationship Management
- Regularly follow up with prospective customers and ensure timely closure of opportunities.
- Handle customer calls and queries professionally.
- Build and maintain strong customer relationships and rapport.
- Understand customer feedback and requirements and provide appropriate support.
- Maintain accurate records of calls, leads, follow-ups, demos completed, customer interactions, commercials, and sales opportunities in the CRM.
- Ensure all customer activities, follow-ups, and sales updates are recorded and updated regularly in the CRM.
Target & Revenue Achievement
- Achieve monthly, quarterly, and annual sales and revenue targets.
- Meet defined targets for demos, conversions, follow-ups, and closures.
- Maintain a healthy sales pipeline and ensure regular movement of opportunities towards closure.
- Track individual performance and take necessary actions to achieve assigned targets.
- Contribute consistently towards team and overall business revenue.
Required Skills & Qualifications
- Minimum 1–2 years of experience in Inside Sales, Sales, Business Development, EdTech, SaaS, or a similar industry.
- Excellent verbal and written communication skills.
- Strong presentation and product demonstration skills.
- Excellent convincing, negotiation, and objection-handling skills.
- Strong follow-up and customer relationship management skills.
- Ability to understand customer needs and recommend the right solution.
- Strong sales and closing skills.
- Good CRM and basic computer knowledge.
- Ability to manage multiple customers and sales opportunities simultaneously.
